Customer Resource Management

CRM is an approach to managing a company’s interaction with current and future customers. It often involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

In the last two decades, customer relationship management applications have become an integral part of business operation for companies of all shapes and sizes. A good CRM results in better marketing results, shorter sales cycle, improved customer services thus achieving higher customer satisfaction and revenue. At a2zIT, our choice of CRM is is globally the largest CRM brand with the distinction of being adjudged the most used customer relationship management software for straight 4 years by Gartner. Our dedicated team of Functional consultants will understand your business, help you choose the right product/ edition, post which our team of Functional Consultants, Business Analyst and Developers will help to implement in sync with your business goals.